RC Olsen Cadillac

This is my first cadillac..a 2012 SRX. It is a wonderful car and the sales experience with Irwin Segal and Bruce was fabulous. I don't like to give an e mail address to a salesman, but I didn't have to worry with Irwin. He was very patient and when I said I wanted to do a test drive, he was right there. Yes, I changed my mind a few times on exterior/interior colors,but after the test drive, I wanted that car. Don't hestitate to stop into Olsen Cadillac to look around. Ask for Irwin and you will be glad you did!

Excellent all around... everyone was helpful and friendly. They beat a deal I had negotiated with another dealership and were very straightforward and accommodating. I am very glad to have worked with this dealership!

Vito is one of the best, most direct and most helpful salesman I have ever worked with. I have purchased many new cars over the years and I can really appreciate a salesperson like Vito. I was lucky to find him after experiencing another dealership whose service was just the opposite. Vito and Olsen Cadillac are a classy business - I didn't find that at other dealerships!

I could not be more pleased with my entire experience. First of all, the website is great. VERY easy to use and it has all the information IN GREAT deatail that you might need. They even show their most recent ad scanned in and on line. I got quick email responses to my request for availability of the car. And the the moment I walked in door, I could tell it was a class A operation!!!!! Mike Bordonaro was our saleman and he was so polite. I had only sent emails before entering the showroom. In my last email I asked if he minded having the car ready and waiting for us as we had a dinner party to attend. Without ever even speaking to him on the phone, he had it ready to roll!! He took us for a long test drive, as needed and each question we asked he answered. He was spot on when answering our questions. I bought an brand new 2011 SRX, at the advertised price, which made my entire experience that much easier. The car is amazing. And their price was too! Mr. Taliento in the finance department made me feel as if I mattered. He never pressured me into any after market extras as other dealers sometimes try to do. He got me a great financing rate. Bruce the sales manager, went out of his way to accomodate our needs. I even got a voucher for a free cruise. I am definitely loving Olsen Cadillac!! As a kid, I would drive by the dealership on my way to and from school...well it is still there and I am 42!! They have been in business a long time and now I understand why. These guys are professionals and really take their time with their customers. I never felt rushed. Mike even made sure we activated our OnStar before we left the parking lot. Mike is a great man and he knows his stuff. I would reccomend asking for him.

Best dealership I have ever dealt with for sales, service and customer service. I highly recommend this dealership. Dave Robinson is a straight up sales guy.